At MatMond we are passionate about meeting people, discovering new cultures and above all satisfying our customers. And of course about used photocopiers. Your satisfaction is our satisfaction! This is why our photocopier experts will do their best to support you.
Technical photocopier experts team
Lead by Cindy, Matmond’s photocopier experts team is composed of 10 highly trained technicians. The team is second to none for testing, repairing, packing and loading your orders. They process in excess of 2500 photocopiers every month, that is 2500 photocopiers coming in and 2500 coming out. Quite a task. Their job is to ensure that the photocopiers we received are in perfect working order and if they are not, they will fix it. They also excel in cleaning, protecting and wrapping your photocopiers before loading them in a truck or container. By the way did you know that you can choose between a standard load process and a eco-friendly one?
Your photocopier won’t start? Our photocopier experts may even be able to help you with technical difficulties should you find yourself stuck with an unknown technical problem. Pssst !! ask for Fabrice or Yannick to get your technical problem solved quickly. Before you do that make sure to check our technical video assistance page.
Our sales representatives are multilingual (English, Portuguese, Spanish, Italian, French) and are ready to answer your requests! Team Sales is indeed made of photocopier experts. Each one of them knows which models age well, which one can easily be replaced by which one. They will also help you choose the correct accessories. They can even customise a photocopier to meet your specific requirements. With 6000 machines in stock, it would be difficult not to find what you are looking for. Do not hesitate to contact team sales for any request you may have. They all are experts in used photocopiers and they will endeavour to answer your requests.
Boris is our expert when it comes to organising your shipment. No one better than him knows who to contact to get your order delivered as fast and safely as possible. With over 25 years of experience in the export business we have seen it all. So whatever your requirement may be, please do give us a call and we will find a solution for you.
Contact us if you want to meet our team! We will be happy to call you back!