Video clips to help you.
Matmond is very happy to present you with its page containing technical video clips on photocopiers.
Matmond is not just a reseller of used photocopier. As part of its business it provides technical assistance with your photocopier using videos. Our experience ranges across the whole range of models (except for the latest one that are not yet on the second-hand market) so we are confident we can help you out.
We have shot a series of quick technical video clips on photocopiers to help you overcome some of the most common problems you may encounter as an end user or as a professional (although if you are a professional our guess is that you already know this).
These video clips represent our way to provide you with free of charge technical assistance with your photocopier. This page is far from complete and more videos will be added with time. The only limit is our inspiration and your requests. So if you think of a problem you would like us to address on a video, do not hesitate to tell us using this form.
Our series of technical video clips starts here.
Replacing a drum on a Bizhub C224
Replacing a drum on a WorkCentre 7830
Replacing a transfer belt on Canon
Wipe clean your HDD
Since the introduction of GDPR – RGPD, it has never been so important to keep control over personal information. Your photocopier is equipped with a large HDD and stores everything you print, scan or copy. Wiping these information is key to your GDPR-RGPD compliance. Here is how it can be done using machine embedded software.
Ricoh MPC 3 series
Canon IR Advance C 35 and 55 series
Technical tips and tricks
Tips to avoid copier jams
Paper jams are very common in photocopy machines. Here are a 3 tips that will help you avoid 90% of common paper jams.
Tips for a problem free scan
Should you wish more technical assistance with your photocopier, do not hesitate to drop us a message requesting a particular focus point on a technical problem that is nagging you. To do this fill in the contact form here.
We can also produce technical assistance video clip in English if you so desire. Just let us know